doctor today

Appointments

Doctor Today offers both walk-in and pre-booked appointments with doctors and specialist nurses during our opening hours. We recognise that some patients prefer to be seen by a male or female doctor, and in this case we encourage pre-booked appointments. We do not provide home visits, but should you require this facility we may be able to advise you on suitable local services.

Walk-in appointments

We are conveniently located on Finchley Rd in West Hampstead, near Finchley Road underground station (see how to find us). Walk-in patients are welcome from 10am to 2pm and 4pm to 7:30pm Monday to Friday, and 10am to 3:30pm on Saturday and will be given an immediate appointment if a doctor or nurse is available. Please note, however, that due to increased demand we cannot guarantee this availability so to avoid disappointment we recommend calling our reception first to arrange a mutually convenient time. If a doctor or nurse is not immediately available, our aim is to provide an appointment within 24 hours.

Pre-booked appointments

Appointments for consultations or our other services (e.g. health screening or our travel clinic) may be pre-booked by telephone (020 7433 1444) or by email to enquiries@doctortoday.co.uk If you are not sure which services you will require, our friendly and helpful reception staff will be happy to discuss your needs.

Please note that we will ask you for £30 deposit when confirming your appointment. If you do not give us 24 hours notice that you wish to cancel or re-book your appointment, we will retain the deposit, since we still need to pay the clinician whose time has been exclusively reserved for you. If you keep your appointment or re-book with reasonable notice, the deposit will be counted towards your consultation or other fees on the day of your appointment.

Family members, friends and chaperones

Patients are welcome to attend with a family member or friend. At your specific request, they may sit in on the consultation. For females undergoing intimate examinations or tests by male clinicians, it is our policy that a female chaperone is always present, for your peace of mind as well as ours so that probity is assured. This chaperone may be one of the female reception staff when a nurse is not available; alternatively you may bring along a family member or friend yourself. If this is unacceptable to you, please ask to see a same-sex or female clinician when booking.

Children

Please note that children under 16 years of age will not be seen unless accompanied by a parent or other person with parental responsibility. However, with consent of both parties, a child under 16 may be seen privately for non-intimate examinations by a same-sex or female clinician.